top of page
Cover_RXR.jpg

RXR REALTY COMMERCIAL TENANT APP

 

As a Product Manager in RXR’s Digital Lab, a software innovation studio for Manhattan’s third largest commercial land owner, I led the development of a tenant engagement mobile app to help employees return to the workplace safely while navigating the impacts of COVID-19.

ROLE               PRODUCT MANAGER,
                                  RXR REALTY DIGITAL LAB

 

SCOPE             PRODUCT DESIGN 

                       PRODUCT DEVELOPMENT

                       UX/USER RESEARCH

 

PARTNER         MCKINSEY CONSULTING

1_RXR.jpg

RxWell is a tool for employees that leverages cutting-edge technology and insights to fuel peace of mind as they re-office. RxWell’s holistic ecosystem is driven by seamlessly connecting all elements of the workplace experience, both physical and digital. Using a host of cutting-edge tools – including thermal cameras to track temperature, capacity and density sensors, and computer vision algorithms to monitor social distancing and mask compliance – we were able to merge physical and digital space metrics to create a safe and engaging office environment. 



Our design team conducted many rounds of research to fully understand the concerns and needs of employees returning to work in a post-COVID world. From deep generative research at the outset to weekly user testing, we investigated user needs in an iterative fashion. Through a disciplined weekly user testing cadence, we quickly understood that the RxWell app had to instill a sense of comfort in all users, by providing transparency into the data that was personally relevant to them. Backed by a robust set of building IoT sensor and open-source regional data, we were able to develop a sophisticated workplace app that has helped thousands of employees feel safe when returning to the office. 

Screen Shot 2021-11-22 at 4.42.17 PM.png
bottom of page